Error message what?

For the last two weeks, I haven’t been able to buy anything in the Apple iTunes Store. Every attempt generated an error message number 5002. No further explanation of what I needed to do in order to resolve this issue within the error message and complete gobbledygook within the Apple Support pages. Its been a very frustrating experience and problem and one that has effected many people based on the number of entries on various message boards. Eventually, I found that by changing my password I could solve the problem. It seems odd that Apple iTunes is still issuing error notes in code language – the error message should tell the user exactly what they need to do or refer them to a page, which explains what steps they should take. It seems odd that Apple hasn’t got to this stage yet especially when you consider that iTunes is updated every five minutes.